ManagedTech / PLANS & PRICING
One monthly price per person covers the monitoring, patching, protection and help their computers need. Plans start at 3 seats, and nonprofits save 10%. A WeldonPC technician confirms the scope with you before anything is billed.
BRONZE
$99 per seat / month
Monitoring, patching, protection and remote help for every seat.
3 seats: $297/month · nonprofit $267.30
Request Bronze ↗SILVER
$150 per seat / month
Bronze, plus managed backup, Microsoft 365 security upkeep and quarterly reviews.
3 seats: $450/month · nonprofit $405
Request Silver ↗GOLD
$250 per seat / month
Silver, plus on-site visits from the pooled time, a yearly roadmap and the Tune-Up at onboarding.
3 seats: $750/month · nonprofit $675
Request Gold ↗ESTIMATE YOUR MONTH
Pick a plan and the number of people who need support. The estimate uses the prices on this page. Your final price comes from the written scope.
WHAT EACH PLAN INCLUDES
| Included | Bronze | Silver | Gold |
|---|---|---|---|
| Device monitoring and alerts (remote monitoring and management agent) | Included | Included | Included |
| Windows and common application patching | Included | Included | Included |
| Managed endpoint protection on each covered computer | Included | Included | Included |
| Remote help desk for covered people, business hours | Included | Included | Included |
| Microsoft 365 user administration (new people, departures, password and MFA resets) | Included | Included | Included |
| Onboarding and offboarding checklist for staff and volunteers | Included | Included | Included |
| Pooled support time per seat each month | 1 hour | 2 hours | 4 hours |
| First-response target (business hours, not a guarantee) | 8 hours | 6 hours | 4 hours |
| Managed cloud backup of each seat's main computer | Not included | 100 GB per seat | 250 GB per seat |
| Microsoft 365 security baseline kept up each month (MFA, forwarding-rule checks) | Not included | Included | Included |
| Quarterly technology review call | Not included | Included | Included |
| On-site visits in the Cleveland area drawn from the pooled time | Not included | Not included | Included |
| Yearly technology roadmap and budget plan | Not included | Not included | Included |
| Microsoft 365 Security Tune-Up at onboarding | Not included | Not included | Included |
| Price per seat, per month | $99 | $150 | $250 |
THE FINE PRINT, IN PLAIN WORDS
It covers that person and up to two computers they use. Shared computers, servers and special software are scoped during onboarding.
Each seat adds its monthly hours to one pool for your organization. Time beyond the pool, and on-site work outside Gold, is billed at $135 an hour in 15-minute increments.
Microsoft 365 licenses, new computers and other purchases are not part of the plan price. We can help you choose and buy them.
No long-term contract. Cancel with 30 days’ notice. Details are in the service terms.
A fixed-fee review and hardening of your Microsoft 365 tenant, $395 for up to 10 mailboxes, with a written report. Gold plans include it at onboarding.
See the Tune-Up ↗After you accept the written scope, WeldonPC invoices the plan monthly. You can request onboarding now; nothing is billed until the scope is agreed.
Yes. Nonprofits receive 10% off every plan seat. Choose “Nonprofit” in the estimate or the onboarding request.
Remote support is available to organizations in the United States and Canada. On-site visits are in the Cleveland area, from WeldonPC in Garfield Heights, Ohio.
Plans start at 3 seats. For one or two computers, WeldonPC’s Tech Support Bundle is priced per device.
No. It is the time within business hours in which we aim to respond first. Any service-level commitment is written into your scope.
YOUR NEXT STEP
Tell us where you are today. We’ll discuss a practical way forward.
Start a conversation ↗